Privacy Policy

At DorvixAi (referred to as the "Company," "we," or "us"), we are dedicated to ensuring the privacy of our customers. This Privacy Policy outlines how we collect, use, share, store, protect, or disclose your Personal Information or Usage Information through our services, including https://dorvixai.com. It is applicable to the mobile application or website developed by us for the services provided to you by the Company from time to time ("Services"). By utilizing our Services, you agree to adhere to the terms outlined in this Privacy Policy. If you do not agree with the terms, we advise you to cease accessing or using our application in any manner. We strongly encourage you to carefully review the policy before engaging in any transactions on our application.

Why we gather your information?

We collect information about you for various general purposes, including:

- Registration and account management: To facilitate your access to and use of our Services.

- Communication: To interact with you and provide information about our company.

- Content publication: Enabling the publication of your reviews, forum posts, and other user-generated content.

- Responding to inquiries: Addressing your questions and comments.

- Preventing prohibited activities: Identifying and preventing potentially prohibited or illegal activities.

- Enforcing Terms of Use: Upholding and enforcing our Terms of Use.

Collection and Use of Your Personal Data:

When you utilize our Services, we gather information about your computer or mobile device, such as:

- IP addresses of computers and mobile devices.

- Mobile device IDs (unique identifiers assigned by manufacturers).

- Technical details about your device (e.g., device type, web browser, operating system).

- Geographic location of your mobile device (specific or general, depending on your settings).

Cookies:

If you access our mobile application through computers, we use "Cookies" to identify and recognize your device. Cookies are transferred to your computer or mobile device, allowing us to track how pages and features in our Services are visited. If you prefer, you can adjust your browser or mobile device settings to prevent or limit cookie acceptance, although this may impact some features. Clicking on a link to a third-party website may also result in the transmission of cookies by that third party. It is important to note that this Privacy Policy does not cover the use of cookies by third parties, and by using our Services, you agree to this provision.

Personal Data:

While using our service, we may request that you provide us with specific personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

- Email address

- First name and last name

- Address, State, Province, ZIP/Postal code, City

- Usage and content generation data

Use of Your Personal Data:

The company may utilize personal data for the following purposes:

- To provide and maintain our service, including monitoring service usage.

- To manage your account: Handling your registration as a user of the service, granting access to different functionalities available to registered users.

- For the performance of a contract: Managing and fulfilling purchase contracts for products, items, or services.

- To contact you: Using email or other electronic communication for updates or informative communications related to service functionalities, products, or contracted services.

- To provide news and offers: Offering information about goods, services, and events similar to those you have purchased or inquired about.

- To manage requests: Attending and managing requests from you.

- To deliver targeted advertising: Developing and displaying content and advertising tailored to your interests and location.

- For other purposes: Using information for data analysis, identifying usage trends, evaluating and improving service, products, services, marketing, and user experience.

With whom we share your information?

We do not rent or sell personally identifiable information for monetization through ads or leads. However, we share personal information with third parties as described below:

- Third-party vendors: Employing third-party vendors for services like business analytics, customer service, marketing, distribution, and payment processing. Information is shared for the sole purpose of performing their functions.

- Companies within our corporate family: Providing information to parent, subsidiary, or corporate affiliate companies, adhering to best practices outlined in the privacy policy.

- Business Partners: Collaborating with business partners to offer services, sharing information about you, including personal information, when accessing optional services provided by these partners.

- User Profiles and Submissions: Displaying certain user profile information to facilitate user interaction within services. Publicly shared content may be collected and used by others.

- Affiliated Websites: Sharing registration information with websites that referred you to us, and we encourage you to review their privacy policies.

- Business Transfers: In the event of buying or selling assets, customer information may be transferred as part of business assets.

- Government Bodies: Disclosing personal and usage information as required by law or to protect our interests, notifying you via email in such instances. All communications sent to your email address will be considered communicated to you.

Retention of Your Personal Data:

The company will retain your personal data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will hold and utilize your personal data as required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies (e.g., retaining data to adhere to applicable laws).

Security Measures for Your Information:

We aim to instill confidence in the safety and security of your information with us. Adhering to widely accepted standards, we employ appropriate administrative, technical, and security procedures to safeguard the personal and usage information you provide. While no service can guarantee absolute security, our measures include firewalls, encryption technologies, and intrusion detection systems. Your information is accessed only for authorized purposes by employees, agents, third-party vendors, etc., ensuring its confidentiality, integrity, and security.

Email Marketing:

Your personal data may be used to contact you with newsletters, marketing materials, and other relevant information. You have the option to opt-out of receiving any or all of these communications by following the provided unsubscribe link or instructions in any email or by directly contacting us.

Payments:

For payment processing, such as through third-party services like Stripe, we do not store or collect your payment card details. This information is directly provided to our third-party payment processors, and their use of your personal information is governed by their Privacy Policy. These processors adhere to PCI-DSS standards, ensuring the secure handling of payment information and following guidelines established by brands like Visa, Mastercard, American Express, and Discover.

GDPR Privacy:

Legal Basis for Processing Personal Data under GDPR:

Under the General Data Protection Regulation (GDPR), we may process personal data under the following conditions:

- Consent: You have provided your consent for processing personal data for one or more specific purposes.

- Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.

- Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which the company is subject.

- Vital interests: Processing personal data is necessary to protect your vital interests or those of another natural person.

- Public interests: Processing personal data is related to a task carried out in the public interest or in the exercise of official authority vested in the company.

- Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the company.

The company is committed to clarifying the specific legal basis applicable to the processing, including whether the provision of personal data is a statutory or contractual requirement or a necessity to enter into a contract.

Your Rights under the GDPR:

The company commits to respecting the confidentiality of your personal data and ensuring you can exercise your rights. If you are within the EU, you have the following rights under this Privacy Policy and the law:

- Request access to your personal data: You can access, update, or request deletion of your personal data directly within your account settings. If unable to do so, please contact us for assistance.

- Request correction of your personal data: You have the right to have any incomplete or inaccurate information corrected.

- Object to processing of your personal data: You can object to processing based on legitimate interests or for direct marketing purposes.

- Request erasure of your personal data: You can ask us to delete or remove personal data when there is no valid reason to continue processing it.

- Request the transfer of your personal data: We will provide your personal data in a structured, commonly used, machine-readable format.

- Withdraw your consent: You have the right to withdraw your consent, which may impact access to certain functionalities of the service.

CCPA Privacy:

This section of the privacy notice is specifically for California residents and complements the information outlined in our Privacy Policy. It is applicable to all individuals residing in the State of California, including visitors, users, and others.

Sources of Personal Information:

We collect the categories of personal information mentioned above from various sources:

- Directly from You: Information provided through forms, preferences expressed, or purchases made on our Service.

- Indirectly from You: Information observed from your activity on our Service.

- Automatically from You: Information collected through cookies set on your device as you navigate through our Service.

- From Service Providers: Information obtained from third-party vendors for purposes such as monitoring and analyzing service usage, providing advertising, delivering targeted advertising, payment processing, and other services.

Personal Information of Minors:

If you suspect that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient details to enable us to delete that information.

Links to Other Websites:

Our Service may include links to third-party websites not operated by us. Clicking on such links directs you to the respective third party's site. We recommend reviewing the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:

We may periodically update our Privacy Policy and will notify you of any changes by posting the new policy on this page. Notification will also be provided via email and/or a prominent notice on our Service, prior to the change becoming effective. It is advised to review this Privacy Policy periodically for any changes, as they become effective when posted on this page.

Changes to These Terms and Conditions:

We reserve the right to modify or replace these terms at our discretion. If a revision is significant, reasonable efforts will be made to provide at least 30 days' notice before the new terms take effect. Your continued use of our Service after these revisions indicates your agreement to be bound by the updated terms. If you disagree with the new terms, please discontinue using the website and the Service.

Contact Us:

For any inquiries about this Privacy Policy, please contact us at [email protected]. If you have concerns or disputes about the Service, you agree to attempt informal resolution by contacting the Company before pursuing further action.